Shipping policy
How do I Check the status of an order?
A tracking number will be sent to you when available
How fast is the shipping and fulfillment?
After your order has been submitted please allow 2 days for processing. Once shipped, most orders take anywhere from 3-5 days to arrive depending on the efficiency of your local postal service.
In some cases, backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible. You can expect to receive a notification that your order has been packed within 5 business days!
how much is the shipping?
Shipping is free on everything in the store.
Do you ship internationally?
Blue Collah T-Shirts only ships to the United States
What if my order is lost in the mail?
For packages lost in transit, all lost in mail claims must be submitted to admin@bluecollah.com no later than 7 calendar Days after the estimated delivery date.
We will cover the costs of shipping a replacement Order for you if it is confirmed that the shipping address you provided was correct. It would also be good for you to get in touch with your local post office to try locating the lost order.
Keep in mind that if the tracking information states an order was delivered but you think you have not received it, we will NOT take responsibility and reship that order. In that case, any replacement would have to be at your expense.
My order shows it's been return to sender, what is going on?!
If the tracking infomation was correctly delieved to you but was unclaimed, shipments that go unclaimed are returned to us.
New shipping charges will be applied for that have been Unclaimed or had an incorrect address originally provided
Payment
I forgot to use a discount code on my order?
We understand that these things can happen. The good news is that you can use your code for the next order. Orders that have been placed cannot be changed.
How do I enter a discount code?
To claim your discount. you have to hit the "Checkout" button and the discount code section will show beneath your order item
How do I cancel my Order?
If you need to change or cancel your order, please Contact US immediately. Once our warehouse has processed your order, we will be unable to make any changes.
Why was my order cancelled?
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent.
Trying to reach us?
If you have any any questions or need support about an order or our products, send us an e-mail at admin@bluecollah.com
you can also reach us on Facebook Messenger for faster respondse.